Services & Solutions

Break/fix service

Break Fix | Event (ad hoc) Support | IMAC

When IT is critical to the functioning of your business, reliability and availability become paramount.

a&o IT Service Support (ITSS) delivers a flexible and scalable break/fix service that exactly matches the nature and requirements of your business – now and as it develops. It ensures your staff remain productive, regardless of system failures.

Services include:

• Break/fix maintenance – exchange or swap
• Operating system and business applications support

Being modular, these services are easily tailored to complement your IT function's own capabilities. And we deliver them as on-site, field-based or remote services.

A single contract and point of contact gives you access to national, European or global coverage. And while you enjoy all the benefits of a centralised service, a&o is able to provide full support for a mobile or distributed workforce.

However you want these services delivered, you benefit from shared best practice, leveraged resources, flexible services levels and innovative commercial models