Partner Services

 

IT Organisations, Value Added Resellers and Hardware Vendors such as Wipro, Fujitsu Siemens and EDS - an HP company, trust a&o to deliver unrivalled levels of control and transparency over services that we deliver on their behalf.

Our partner services address a major challenge for many IT channel organisations – the cost of maintaining the high levels of engineering resources required to provide competitive response times and meet rigorous SLAs.

As the use of centralised support, off-shoring and service automation increases and margins are squeezed, IT channel organisations need cost-effective and flexible solutions.

Built on the latest field management, scheduling and mobile systems, our DYNAMIC ServicesTM offer benefits across the whole spectrum of field and on-site activities.

Our innovative approach to resource management makes us a preferred provider of both commoditised and more technical services that complement our partners’ offerings. We deliver these as a fully outsourced service, as a co-sourced arrangement or on an ad-hoc basis.

Flexibility, without compromising quality, is crucial and that's why our clients regard a&o as an integral part of their service offering.



* Representation of European Partners

Case Studies

 

Deployment Services

Partner Support for the Public Sector
Project Managed PC Deployment

On-site Support Services

Major Incident Recovery

OGC Buying Solutions