On Demand IT Service Management

The On Demand (Software-as-a-Service) ITSM solution from a&o incorporating Service-now.com, is a modular solution, meaning that customers may license all, or a sub-set of the applications provided. These applications may be implemented and used in a modular fashion where self-service users can access the system through a web browser, free-of-charge. Service-now.com is 100% Web-based, built on modern Web 2.0 technologies and is 100% self-upgrading. This solution was built using ITIL v3 guidelines from the ground up. It is a true SaaS product. more

Unified Email Management

Email has become the mainstay of the business world as the dominant means of delivering a high proportion of crucial business correspondence. For a business to succeed, its email system needs to work securely and reliably every day and any well managed business also needs to retain a complete, comprehensive and searchable email archive more

a&o On Demand, provide tried & tested Best Practice & processes, enabled via flexible business applications to manage complexity, increase transparency & drive efficiency & business performance by aligning IT to business goals.